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Last updated: September 06, 2021

Moustache Coffee Club Subscription Review: Get an Unmatched Experience in Specialty Coffee

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By
Reviewed by
Reviewed by
Last updated: September 06, 2021
Coffee Statistics is reader-supported. We may earn a commission through products purchased using links on this page. Learn more about our process here
Ideal for:
  • Anyone who loves single-origin specialty coffee
  • Anyone looking to explore their taste palettes with coffee from different origins
  • Decaf coffee lovers
Highlights:
  • Single-origin coffee only
  • Free shipping
  • Whole bean coffee only
Editor's Rating
?
CoffeeScore is a ranking system developed by our team of experts. It aggregates all the scores given to a product in various aspects including the individual product’s features evaluation given by each expert independently, its customers’ feedback rank, and sales rank.
9.4
out of 10
  • Coffee variety 9.0
  • Coffee quality 9.5
  • Customer service 9.9
  • Website user experience 9.5
  • Price 9.2
Users’ Rating
4.2
out of 5
  • 112 Users’ Ratings rating rating rating rating rating
    rating
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    4.2
    out of
    5
    112 Users’ Ratings
    • 5 stars
      33%
    • 4 stars
      60%
    • 3 stars
      5%
    • 2 stars
      2%
    • 1 stars
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Nothing is as fulfilling as having fresh delicious coffee at your front door on a regular basis. A reliable coffee subscription service is the ultimate solution for any coffee lover tired of making trips to the grocery store for a month old skank. Moustache coffee club is a highly acclaimed coffee subscription Company known for impeccably fresh coffee deliveries. The company fills a distinct niche in the coffee subscription market. They specialize in single origin specialty coffee.

The Moustache coffee club is best suited for people who love unique and subtle flavors. If you are particular about having coffee from certain regions, then the subscription is a prime option. They source their coffee from all over the world and their origin variety is very impressive. They roast all their coffees in-house, which is a bit limiting on their selection, but advantageous when it comes to quality control. Keep reading our Moustache Coffee club review to know more about the description.

Specifications

Based
Los Angeles, CA
Shipping location
US, International
Bag sizes
6 oz., 12 oz.
Price
$22 per 12 oz., free trial option
Shipping frequency
Every week, 2 weeks, month
Shipping time
3 days (continental US), 7 days (for APO)
Shipping cost
Free (US), $6 (international)
Bean type
Whole bean
Coffee origin
Single origin only

About the company

Moustache coffee club is a specialty coffee subscription service that was founded in 2013. The founder was inspired by the rarity of freshly roasted coffee in Los Angeles. The company continues to grow in popularity as a premium destination for top-quality single-origin coffees.  They are more than just a coffee of the month club. The company offers its subscribers an elevated experience in specialty coffee with its interesting features like the tasting series for rare, award-winning beans, personalized coffee selections, and one-off ordering.

The company prides itself of serving customers from over 60 countries with freshly roasted coffees from different origins. They believe in freshness, unmatched quality and variety. Joining the club will give you the grand chance of enjoying coffees from renowned growing regions like Ethiopia, Kenya, Colombia, Costa Rica, Burundi and Guatemala routinely. They source the best in-season coffees continually, thus they don’t have blends or year-round openings on their site like other coffee subscription services.

Moustache Coffee Club Subscription Review: Get an Unmatched Experience in Specialty Coffee

Moustache Coffee Club sources the best in-season coffee beans from Ethiopia, Kenya, Colombia, Costa Rica, Burundi and Guatemala

Moustache Coffee Club subscription review

Moustache Coffee Club is one of the best premium coffee subscription companies that offers fresh, delicious, and ethically sourced coffee. With multiple coffee subscription boxes flooding the market, it can be overwhelming to choose one that suits your needs. Here is a detailed review of the key features that make the Moustache coffee club unique.

How it works

The Moustache coffee club is a single roaster subscriptions company. They continuously source coffee beans of the same quality throughout the year then roast them before shipping to their esteemed subscribers.

The company has patented artificial intelligence which they use to learn your coffee preferences before curating your subscription.

Once you sign up for membership at their website, you can choose any coffee from the selection available. After receiving a couple of coffees, you can rate your experience then the AI will pick you information and match you with the best coffees that you love.

Membership options

One of the main selling points for the Moustache Coffee club is its flexible membership options. When setting up your subscription, you can choose either the 6-ounce or the 12-ounce bag of coffee, and the shipping frequency which can be weekly, bi-weekly or monthly.

What’s more, unlike most coffee subscription services, you are allowed to choose your coffee. Before you begin your subscription, you are offered a free trial. You won’t be able to choose a coffee during the trial though. After the trial you can choose any of the coffees available and as you receive more coffee with time you can rate your experience for their AI technology to learn your preferences and create a personalized subscription coffee for you.

Bag sizes

Moustache only offers 2 bag sizes, the 6-ounce bag and the 12-ounce bag. You can order large 3lb or 5lb sizes for offices as well.

Shipping location, time and costs

Shipping is pretty fast at Moustache because coffee freshness is one of their main goals. You will get your coffee 2 to 3 days after roasting. In fact, Moustache pride themselves in their unique ‘Drink after’ date which is an indicator that their coffee arrives at your front door so fresh and too soon to drink.

If you live within continental US, you will enjoy free shipping. The company does international shipping at 6 dollars per bag.

You will get notifications on your email once your coffee is selected, shipped and delivered. It sounds a little excessive but it’s useful.

Coffee variety, taste and quality

Moustache specializes only on single origin specialty coffees that they source from different growing regions across the world. They have a very impressive and vast coffee variety. You could be drinking coffee from Kenya the first week of your subscription, then another unique flavor from Honduras or El Salvador.

Their geography is not as comprehensive as that of other premium coffee subscriptions but it is a decent spread. Their flavor spectrum includes washed, natural, and honey processed coffees. They also offer a tasting series that consists rare award-winning coffee. Any coffee enthusiast would enjoy the tasting series.

The coffees from Moustache are all unique and share a quality that doesn’t exist in many coffee subscriptions. Although they are unique, they lack that extra wow-effect element. You’ll be jazzed by the quality, but the flavor notes aren’t any surprising.

When it comes to freshness, it is hard to beat Moustache. They get you coffee as fresh as you’ll ever get with any other subscription service. They have the roasting dates and the ‘Start drinking’ dated printed on every bag to prove their commitment to freshness. The ‘Start drinking’ date is 4 days after the roasting date.

Customization

Moustache Coffee Club Subscription Review: Get an Unmatched Experience in Specialty Coffee

Thi subscription is highly customizable. Pick the best shipment size, frequency, and coffee option for your taste and needs

Customization is a crucial aspect to consider when getting a coffee subscription. Luckily, Moustache allows you to customize your subscription to fit your needs. The customization options include:

Shipment size and frequency- You can choose either the 6-ounce or 12-ounce sizes but if you want coffee in bulk, you can get the 3lb or 5lb sizes. As for the frequency, you can choose to receive your coffee every week, bi-weekly or monthly.

Grind- You only get whole beans. This is a huge deal-breaker for people who don’t have high-quality grinders.

Pause subscription- This is usually everyone’s worry. You could travel or just get the urge to cut on your caffeine consumption, does that mean the coffees won’t stop coming? With Moustache, you can skip one or two shipments and resume any time you want. The only issue is you cannot pause your subscription on their website. You have to email them and tell them how long and when you want your subscription paused.

Coffee options- Moustache usually have about 9 to 12 coffees available at any given time. You can choose any of the available options when you log into their website. The only limitations to their coffee selection is that you don’t have any options when it comes to roasters and the coffees’ origins. They roast the coffee beans on their own and they only provide single-origin coffees. If you love blends, you might want to look elsewhere.

Certifications

Moustache coffee club have no information about certifications and coffee sourcing standards on their website. However, one of their customers reached out to their support staff on their page with the concern and this was their response:

Fair trade or Direct trade Certification– their coffees are not Fair trade certified but all of their purchases exceed he fair trade price by 5 times or more. They only source their coffees from farmers that work hard to produce high-quality yields and they pay premiums happily to encourage them to produce more.

Organic- almost all the coffees they get are grown organically, but they lack certification. This is because they purchase micro lots Trusted Source What Is a Micro Lot in Specialty Coffee? - Perfect Daily Grind Over time, many terms have been created and adapted to meet the needs and expectations of the specialty coffee industry. One of these terms is micro lot, which is used by many members of the coffee industry to refer to small, exclusive, and traceable lots of coffee. However, there’s still some confusion as to what exactly defines the term. perfectdailygrind.com and coffees from small-scale producers, whose farms cannot afford to get the expensive certifications. They do insist on working with farmers and importers that double down on sustainability and environmental responsibility.

Price

The Moustache coffee club is a premium coffee subscription company with very competitive prices. They have multiple pricing options that depend on how frequent you want your coffee delivered to you. Here is a clear price breakdown for those who live in continental US.

  • 12 ounces of coffee delivered weekly or bi-weekly costs 22 dollars or 1.83 dollars per ounce.
  • 6 ounces of coffee delivered bi-weekly or monthly costs 13 dollars or 2.17 dollars per ounce.
  • You can have the coffee shipped to you weekly, bi-weekly, or monthly but you can only have the 12-ounces bag weekly and bi-weekly, and the 6-ounces bag on a bi-weekly and monthly basis.


22 dollars is not an outrageous price for specialty coffee and it’s also not the most affordable price point out there.

They also offer a tasting series subscription that costs 3.67 dollars per ounce. They come in 2 to 6-ounce tins which are pretty small quantities for their steep price.

Customer service

The customer service at Moustache is impeccable. You can contact them via email for queries. They also have a FAQ page on their site, though it isn’t robust or set up like a knowledge base that a new user could benefit from.

Luckily, their email support does make up for their lacking knowledge base. They have been applauded for their prompt and useful responses. They also claim that they can help users by recommending the best coffees and brewing techniques or other concerns about coffee outside their specific subscriptions which is super-nice and uncommon with their competitors.

Packaging

Although coffee packaging matters beyond looks, it is no doubt that everyone is a sucker for beautifully designed packaging. It feels nice to spend top dollar on great-looking stuff. Moustache has minimalistic yet elegant packaging. The bags have their brand logo, and all the necessary information arranged carefully.

Each of their coffees comes in a small and efficient box that keeps the coffee safe during shipping. Inside the box, are the coffee container bags which feature a valve for degassing. The bags are re-sealable to maintain the coffee’s freshness after opening.

Also included in the coffee packaging is a small card that has a full description of the coffee.

Website and app user experience

Moustache Coffee Club Subscription Review: Get an Unmatched Experience in Specialty Coffee

The website is pretty easy to use but, at the same time, it is not as functional as other popular coffee subscription websites

The Moustache coffee club website is pretty easy to use but it could use a few improvements. Its navigation, design and user interface are very sub-par compared to other stellar coffee subscription sites. The account section is nice, and you can customize your subscription, select future coffees, as well as rate your previous brews with ease.

Another user experience downside is that you have to email their support whenever you want to cancel or pause your subscription. Some users argue that the company is committed to having a personal experience with their customers because their email response speed is unmatched.

Also, if you are the kind of person that hates multiple email reminders and notifications, you will hate the experience because they send plenty.

Chemex plan

This is an offer meant to incentivize subscribers into a 6-month or full-year arrangement. You get a free 8-cup Chemex when you subscribe. This is a unique marketing strategy as most coffee subscription companies only offer discounts on bulk purchases to incentivize subscriber into the longer term plans.

An 8-cup Chemex costs 45 dollars making the net price of a 6-month and 12-month subscription sum up to 411 dollars. The cost of each coffee would be 1.43 per ounce which is pretty close to the bi-weekly prepay and the weekly prepay plans.

Tasting series

These are high-end specialty coffees that come in very small amounts of 2 to 6 ounces. They are very costly as you could possibly part with 22 dollars for a mere 2-ounce tin. You must have very deep pockets for this, but it is totally worth it for coffee enthusiasts who are all about the adventure.

PROS

CONS

  • Freshly roasted coffee
  • Flexible member subscription options
  • Free trial
  • A wide variety of high-quality coffee
  • Great packaging
  • Free and quick shipping
  • Great customer service (email support)
  • Artificial intelligence assesses your preferences then matches the best coffee based on your preferences
  • No blends or dark roasts
  • No phone support
  • Multiple email notifications
  • No roaster options

 

Conclusion

This Moustache coffee club review depicts the coffee subscription company as a premium source for specialty single origin coffee. It is best suited for coffee lovers who value freshness and variety. It is also a fantastic subscription service for decaf drinkers because they have decaf coffee in their subscription plans. What’s more, they have plans tailored for large groups like offices. If you drink light-roast single origin coffee, you will enjoy the different brews suggested to you by the patented artificial intelligence technology.

References

1.
What Is a Micro Lot in Specialty Coffee? - Perfect Daily Grind
Over time, many terms have been created and adapted to meet the needs and expectations of the specialty coffee industry. One of these terms is micro lot, which is used by many members of the coffee industry to refer to small, exclusive, and traceable lots of coffee. However, there’s still some confusion as to what exactly defines the term.
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